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| sdfrench@usa.net |
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| CREDITS |
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| Front
Desk Clerk/Receptionist/Cashier |
(1994-1995/May
1999-Dec 1999)
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| Bonifacio
Drive, Iloilo City, 5000 Iloilo Province |
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| The
position entailed varying levels and degrees of participation
in the hotel's frontline operations and direct customer or guest
relations. The hotel is one of the few upper market hotels in
the city of Iloilo that provides the city's tourists and visitors
services and amenities at par with the leading hotels in the
Philippines. The positions entrusted enabled me to understand
and appreciate general hotel operations, handling the client's
needs and provide proper response or support. The duties also
included effective handling of cash or credit income including
processing and verification. |
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| Hotel
reservation, check-in & check-out procedure, accommodation processing
and other related services; |
| Computer
literate and proficient in typing and encoding, MS Word, Excel,
Works, Power Point, Internet related research, etc. |
| Guest
relations services, and public relations; |
| Cash
management procedures, accounting and balancing; |
| Credit
verification and clearance procedures; |
| Information
dissemination related to city destination and other matters; |
| Food
and beverage set-up, menu preparation and related dining service. |
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